Hard refresh, if that doesn't work they may not be supported yet. If you are farming and you can't see it in STEP's dashboard after that let us know the protocol so we can integrate them (if we're not in the process already).
STEP's dashboard isn't loading!
Hard refresh again! If that doesn't work, try changing your IP address (like turning on a VPN). If the issue continues to persist, come to the support channel for assistance.
Does STEP burn?
No, there are no regular burns scheduled
Is STEP multichain?
At the moment STEP's platform and token are only on Solana, stay posted!
Can I use a Ledger/Trezor?
Yes! You can use a Ledger with wallet providers like Phantom. You cannot use a Trezor on Solana for the time being as they have yet to integrate Solana.
How can I resolve my SSL error?
For some unknown reason some ISP's have STEP’s website blocked, you can get access by updating your DNS settings to use Cloudflare. They have instructions for most operating systems and platforms:
Set up 22.214.171.124 · Cloudflare 126.96.36.199 docs
Where can I settle/cancel my trades?
You can settle your trades from Serum on STEP's dashboard. You will find it under DEX looking like this.
Is there a fee to settle?
There is a 20% referral of the settling fee from Serum DEX on STEP.
What are the swap fees?
The fees for swapping on STEP on 0.3%, with 0.2% of those fees going to LPs and the other 0.1% going to stakers. Swapping through multiple pools when a trade has to be routed has a maximum fee of 0.52% with 0.4% going to LPs (0.2% for each pool) and 0.12% going to STEP stakers.